SERVICES

Telecommunications Review and Tender Management

Dog and Bone will take a fresh, accurate and independent look at the cost and performance of your telecommunication and data services. This enables our clients to make an informed decision, with both financial and service realities explored thoroughly.

Our expertise and cutting-edge analysis tools guarantee you maximum savings: in the last two years alone, this service has saved our clients over $2.7 million. Dog and Bone is completely independent and committed to securing the best outcomes for our clients. The best part is our fees are a percentage of your savings - you always win!


The Process

Our Telecommunications Review covers the following key areas:

Call Usage Profiling and Request for Pricing

Dog and Bone constructs an accurate profile of your actual telecommunications spend, broken down by volume, type and duration. We then go to market on your behalf. By leveraging your buying power, Dog and Bone forces phone carriers to compete for your business. Our extensive experience guarantees you access to the best rates available, but also ensures that only appropriate services and technologies are considered.

The Dog and Bone Analyser

Phone companies submit their offers and the proposed rates are then applied to your accounts using Analyser, Dog and Bone’s cutting edge analysis software. Analyser compares the proposed rates by using your actual call itemisation, ensuring complete accuracy. Analyser’s capacity to calculate exact charges is what clearly sets us apart from in-house solutions or through dealers (phone companies, for example, merely estimate costs based on the total number of calls).

Detailed Reporting

A detailed report clearly outlining the financial and technical viability of each carrier’s offer is then prepared. We also include detailed verification of our calculations, and carefully address any specific requirements requested by our clients.

Implementation

Implementation management is all part of our service: we ensure the transition to new rates/carriers/systems is as seamless as possible. One month later, we follow up to ensure the new rates are implemented correctly. Alarmingly, we’ve found in more than 60% of cases phone companies don’t actually implement the rates they have agreed to, making our rates verification a vital part of our service.

Dog and Bone offers a complete, high-quality service. Our expertise, independence and unique software guarantees we will save you money. In all cases, the savings we achieve are far greater than what a client could have managed on their own. Indeed, we regularly save our clients tens of thousands of dollars.

TESTIMONIAL "Kubota Tractor Australia engaged Dog and Bone to conduct a full Telecommunication Review of our fixed line, mobile and data services. Dog and Bone were able to use their experience, tools and industry connections to deeply analyse our current telecommunication activity, make appropriate recommendations and take our requirements to the market place forcing the local carriers to openly compete for our business.

They were able to achieve considerable savings for us via competitive pricing, highlighting services that were no longer being appropriately utilised and by providing alternative or new solutions tailored to meet our business needs.

We were very pleased with the results."

    - Vince Bilotto, IT Manager, Kubota Tractor Australia Pty Ltd